Customer Services

We are open between 9am and 4pm Mondays to Fridays and closed at weekends. The best way to get in touch with us is by email,

You can contact us online via any of the options below and we will get back to you within office hours. We always aim to get back to you within a few days, However, this may vary during public holidays.


Block 4C,
Vale of Leven Industrial Estate,
G82 3PD.

Call us: 01389 754 321

Email us:

Follow us @mccollscoaches on Twitter

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Short Notice Journey Cancellations

This page will provide information about short notice journey cancellations due to the national driver shortage, click here for more information.


We have two types of login/registration for our website, see below:

If you need help with our online services, email us at or call 01389 754 321.

Out of Hours

If you need to contact us in an emergency (out-with our normal office hours), please call 01389 754 321 and press option 1.

School's Direct Line

We have a direct line for our School Bus Services available to parents/guardians, schools and local authorities. This line is normally operational between 6am & 6pm. We ask you only call outside normal office hours in an emergency.

Schools Direct Line: 01389 722 987